Who is eligible?

We recognise as vulnerable anyone who faces difficulties at any time and who needs support to achieve or maintain independent living and/or maintain occupancy of their home. A person may be vulnerable because of a current problem or issue and not just because they belong to a specific group, such as the elderly. This situation may not be permanent and may result from a temporary issue, such as bereavement or a bout of mental illness.

An unassuming approach.

Our approach does not assume that whole groups of people are vulnerable. For example, we do not assume that all older people are vulnerable even though there may be evidence to suggest that many are. A person may be vulnerable as a result of a single problem or condition, or due to a combination of factors. It may be because they are isolated from their support network or not coping with their current circumstances. Vulnerability need not be a permanent state. People can be vulnerable at different times and for different reasons. For example, a recently bereaved person may be particularly vulnerable for a period following the death. People with recurrent mental health issues may also enjoy long periods when they feel well. Our aim is to provide or procure flexible support as and when needed, in the form of advice, sign posting or guidance, for example, money advice, welfare benefits and energy advice services which we may directly contract or provide sign posting to.  

Examples of people who may be vulnerable include those who…

Supporting individuals in time of need – whatever the circumstances.

In the case of homeless or pending homelessness, we offer a safe, secure place to support individuals in time of need – whatever the circumstances.

  • Sofa-surfing
  • Rough sleeping
  • Substance and alcohol misuse/addiction
  • Struggling with mental health
  • Fleeing domestic abuse

Aiming to make a difference..

We are focused on working with single people (18+) who have suffered a social disadvantage in their lives. Many have a history of substance misuse, mental health issues, are victims of domestic abuse or asylum seekers. Our task is to make a difference. We offer floating support to enable clients to learn how to manage their own specific needs. As they see the difference every day, confidence grows in their ability to find and master the tools which will build their independence.gle people (18+) who have suffered a social disadvantage in their lives. Many have a history of substance misuse, mental health issues, are victims of domestic abuse or asylum seekers. Our task is to make a difference. We offer floating support to enable clients to learn how to manage their own specific needs. As they see the difference every day, confidence grows in their ability to find and master the tools which will build their independence.