An unassuming approach.
Our approach does not assume that whole groups of people are vulnerable. For example, we do not assume that all older people are vulnerable even though there may be evidence to suggest that many are. A person may be vulnerable as a result of a single problem or condition, or due to a combination of factors. It may be because they are isolated from their support network or not coping with their current circumstances. Vulnerability need not be a permanent state. People can be vulnerable at different times and for different reasons. For example, a recently bereaved person may be particularly vulnerable for a period following the death. People with recurrent mental health issues may also enjoy long periods when they feel well. Our aim is to provide or procure flexible support as and when needed, in the form of advice, sign posting or guidance, for example, money advice, welfare benefits and energy advice services which we may directly contract or provide sign posting to.